Addigy RMM

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Addigy RMM – Addigy RMM is a cloud-based remote monitoring and management (RMM) solution designed specifically for Apple devices. It offers a wide range of features to help IT administrators manage and secure Macs, iPhones, iPads, and Apple TVs.

What is Addigy RMM

Addigy RMM stands for Remote Monitoring and Management, and it’s a cloud-based IT management solution designed specifically for Mac and iOS environments. This means it’s primarily focused on helping IT professionals manage and secure Apple devices like Macs, iPhones, iPads, and Apple TVs.

Here’s a quick breakdown of what Addigy RMM offers:

  • Management: It provides features like Mobile Device Management (MDM), allowing for managing all devices through a single console. You can set policies, deploy apps, and even wipe devices remotely.
  • Monitoring: It offers real-time monitoring of your Apple devices, allowing you to track device health, identify potential issues, and resolve them remotely.
  • Security: It includes features like patch management, helping you keep your devices up-to-date with the latest security patches, and other features like security policy enforcement and two-factor authentication.
  • Reporting & Analysis: It provides reports and analytics to help you track device performance, security, and identify trends, making informed decisions about your IT environment.

Overall, Addigy RMM aims to increase efficiency and security for Apple device management while enhancing compliance and providing greater visibility into your Apple device ecosystem.

Key Features of Addigy RMM

Addigy RMM boasts a comprehensive set of features designed to streamline Apple device management:

Mobile Device Management (MDM):

  • Manage all Apple devices (Macs, iPhones, iPads, Apple TVs) from a single platform.
  • Set and enforce policies (security settings, passwords, restrictions) across devices.
  • Remotely deploy applications, configurations, and software updates.
  • Wipe lost or stolen devices to protect sensitive information.

Remote Monitoring and Management (RMM):

  • Gain real-time insights into device health, including hardware & software status, battery levels, and network connectivity.
  • Identify potential issues proactively and troubleshoot remotely to minimize downtime.
  • Access detailed device logs to diagnose and resolve problems efficiently.
  • Leverage screen sharing and remote control functionalities for direct assistance.

Patch Management:

  • Automate security patch deployment to ensure devices stay protected against vulnerabilities.
  • Schedule and customize patch deployments based on specific needs and priorities.
  • Track patch status and generate reports for comprehensive management.

Security and Compliance:

  • Enforce security policies like strong passwords, disk encryption, and application whitelisting.
  • Enable two-factor authentication for added protection against unauthorized access.
  • Configure device compliance settings to meet specific industry standards or organizational requirements.
  • Utilize security audits and reports to identify and address potential security risks.

Reporting and Analytics:

  • Generate comprehensive reports on device usage, performance, security, and compliance.
  • Gain insights into trends and identify areas for improvement in device management strategies.
  • Leverage customizable dashboards for real-time visualization of key metrics.
  • Export reports for further analysis and communication to stakeholders.

Additional Features:

  • Self-service portal: Allows users to access basic device information and perform simple tasks.
  • Script execution: Automate routine tasks and configurations across devices.
  • Inventory management: Track hardware and software details of all managed devices.
  • Integration with third-party tools: Enhance functionality with various IT management systems.

These are just some of the key features of Addigy RMM. Its specific offerings and functionalities may vary depending on the chosen plan and subscription model.

Benefits of Using Addigy RMM

By employing Addigy RMM, IT professionals and organizations managing Apple devices can reap several significant benefits:

Increased Efficiency:

  • Automation: Automates tasks like patch deployment, configuration management, and software distribution, freeing up IT staff to focus on strategic initiatives.
  • Centralized Management: Manages all devices from a single console, reducing complexity and streamlining workflows.
  • Remote Access: Troubleshoots issues remotely, minimizing the need for physical intervention and saving time.

Improved Security:

  • Patch Management: Ensures devices are always up-to-date with the latest security patches, mitigating vulnerabilities.
  • Policy Enforcement: Enforces strong security policies (passwords, encryption, app whitelisting) to deter threats.
  • Two-Factor Authentication: Adds an extra layer of security to prevent unauthorized access.
  • Security Audits and Reporting: Identifies and addresses potential security risks proactively.

Enhanced Compliance:

  • Device Compliance Settings: Configures devices to meet industry standards or organizational compliance requirements.
  • Reporting: Generates reports on device compliance status, facilitating audits and demonstrations.

Greater Visibility:

  • Real-time Monitoring: Gain immediate insights into device health, performance, and security status.
  • Reporting and Analytics: Provides detailed reports on device usage, trends, and identification of areas for improvement.
  • Centralized Dashboards: Visualizes key metrics in real-time for quick decision-making.

Additional Benefits:

  • Reduced Costs: Saves time and resources by automating tasks and minimizing the need for on-site support.
  • Improved User Experience: Self-service portal empowers users to manage basic tasks, enhancing convenience.
  • Scalability: Adapts to accommodate growth as the number of devices managed increases.

Overall, Addigy RMM offers a comprehensive solution for efficient, secure, and compliant management of Apple devices within organizations of all sizes.

Pricing of Addigy RMM

While Addigy doesn’t publicly disclose its exact pricing details on their website, they do offer some key points regarding their pricing structure:

  • Monthly, No-Contract Pricing: They offer monthly subscriptions, eliminating long-term commitments and providing flexibility for businesses.
  • Special Pricing for MSPs and Education: They offer specific pricing options for Managed Service Providers (MSPs) and educational institutions. This indicates potential discounts or tailored plans for these sectors.
  • No Added Fees or Up-Charges: They claim their pricing is transparent and includes all features, avoiding hidden fees or additional costs for specific functionalities.

However, to obtain an accurate quote for your specific needs, you’ll need to contact the Addigy sales team directly. They can provide a customized quote based on the number of devices you need to manage, your chosen plan, and any potential discounts applicable to your situation.

Here are some ways to contact Addigy for pricing information:

  • Website Contact Form: You can access the contact form on their website https://addigy.com/contact-us/.
  • Phone: Their phone number is listed on their website as +1 (888) 429-0222.
  • Live Chat: They may offer a live chat option on their website for real-time communication.

By contacting Addigy directly, you can obtain a clear understanding of the pricing structure and determine the most cost-effective plan for your Apple device management needs.

Overall

Addigy RMM is a comprehensive Apple device management solution that can help you save time, improve security, and enhance compliance. If you are looking for an RMM solution for your Apple devices, Addigy RMM is a great option.

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